Privacy Policy
The purpose of this policy is to inform data subjects about the different processing activities carried out by this organization through the website that affect their personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights.
We will process the personal data provided for the following purposes:
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To respond to requests, complaints and incidents submitted through the contact channels available on our website.
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To understand visitors' behavior on the website in order to detect possible cyberattacks against our website.
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To comply with the legal obligations directly applicable to us and governing our activity.
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To protect and exercise our rights or respond to claims of any kind.
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Where applicable, to send commercial communications concerning the goods or services that form part of our activity and/or news or newsletters related to our sector. If you do not authorize us to do so, the entity will be unable to send you such information.
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Where applicable, to manage your participation in competitions and promotions organized by the entity. If you do not provide authorization, you will be unable to participate.
- Where applicable, to send satisfaction and/or quality surveys. If you do not provide
authorization, we will be unable to evaluate the service provided.
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The consent you have given us to process your data for the stated purposes. If you do not provide your personal data, we will be unable to process it for the purposes described above.
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To comply with the legal obligations applicable to us. In this case, the data subject may not object to the processing of personal data.
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Our legitimate interest in protecting our image, business and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of personal data, although they may, where applicable, exercise the rights set out in the “Rights” section of this policy.
The personal data provided will be retained for as long as necessary to fulfil the purposes for which it was originally collected.
Once the data is no longer required for the relevant processing, it will be duly blocked and, where applicable, made available to the competent public administrations and bodies, judges and courts, or the Public Prosecutor's Office, for the limitation period applicable to any actions that may arise from the relationship with the client and/or for the legally established retention periods.
The website does not carry out automated decision-making or profiling.
During the period in which your personal data is processed, the organization may disclose your data to the following recipients:
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Judges and courts.
- State law-enforcement bodies and security forces.
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Other competent authorities or public bodies where the data controller is legally required to provide the personal data.
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Where applicable, data processors that provide services to us.
The organization does not carry out any international transfers of personal data. If international data transfers become necessary in the future, the level of protection in the destination country will be assessed and the safeguards required by applicable regulations will be adopted.
In order to involve you in our activities and keep you informed of our latest news, we inform you that EFFECTIA INNOVATION SOLUTIONS SL has profiles on social media platforms.
All users have the opportunity to join our social networks or groups. However, you should bear in mind that, unless we request your data directly (for example, through marketing activities, competitions, promotions or any other valid means), your data will belong to the relevant social network. We therefore recommend that you carefully read its terms of use and privacy policies and ensure that you configure your preferences regarding data processing.
Below we provide a link to the privacy policy of the social networks on which we are present, so that you can access their privacy policies at any time and configure your profile to safeguard your privacy:
Data subjects may request further information about the processing of their personal data and may, at any time and free of charge, exercise their rights of access, rectification and erasure, as well as request the restriction of processing, object to processing, request data portability (where technically feasible), withdraw consent and, where applicable, not be subject to a decision based solely on automated processing, including profiling.
To exercise these rights, you may use the forms provided by the organization or send a written request to the postal or email address referred to in item two of the heading. For these purposes, we inform you that you may be asked to provide your Spanish ID document (DNI) or another equivalent document in order to verify your identity, provided this cannot be done by less intrusive means.
If you believe that your rights relating to the protection of your personal data have been infringed, particularly if you have not obtained a satisfactory response when exercising your rights, you may lodge a complaint with the competent data protection supervisory authority (the Spanish Data Protection Agency) through its website www.aepd.es
The data subject guarantees that the data provided is true, accurate, complete and up to date, and undertakes to report any changes to the data previously provided through the channels made available for this purpose and indicated in section one of this policy. The data subject will be liable for any direct or indirect loss or damage that may arise as a result of failure to comply with this obligation.
Where the user provides data relating to third parties, the user declares that they have the consent of the data subjects and undertakes to provide them with the information contained in this clause, releasing the organization from any liability arising from failure to comply with this obligation.
This privacy policy may be amended or updated in accordance with legal requirements, in order to adapt it to instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to review our Privacy Policy periodically.
If you have any questions about this policy, you may contact EFFECTIA INNOVATION SOLUTIONS SL using the forms provided by the organization or send a written request to the postal or email address referred to in item two of the heading.